How will my order be shipped?
- We use local and national courier services or Parcel Post for most deliveries within Australia.
- The most efficient shipping service will be selected based on your order size, weight and delivery location.
- Orders are despatched daily, and usually delivered within 2-4 business days.
- Shipping costs are calculated at checkout based on order/item weight and delivery location. Additional shipping charges may apply for regional, rural and remote areas. Please contact us if you would like more information about our delivery services.
How will I know that you have received my order?
- Once we have received your order you will receive a notification via email.
- The carrier will send you notifications confirming parcel pick-up, transit updates and delivery confirmation, these will be sent to your registered email or mobile phone number.
- Your tax invoice is sent electronically to the email address registered at checkout.
What if I require an urgent delivery?
- No problem, please contact us via email at [email protected] or call 1300722578 to speak with a member of our team.
- Additional charges may apply for custom or priority delivery services.
Can I pick up my order?
- Absolutely, please select 'FREE PICK-UP' at checkout.
- Wait for our email/sms notifications to confirm your order is ready for collection.