Overview of Our Delivery Services

Processing Time | Within 1 Business Day

  • Notification upon fulfilment for shipping.
  • Parcel tracking information provided at dispatch.

Local Pickup | Available Weekdays

  • Hours: Monday to Friday, 9 AM to 4 PM
  • Opt for 'Free Pickup' at checkout to collect your order in-store.
  • Notifications via email or SMS when your order is ready.
  • Note: Not available with Apple Pay and Google Pay.

Sydney Delivery | 1-2 business days

  • Free express delivery for orders over $299.
  • Calculate shipping charges at checkout.
  • Note: Excludes Apple Pay and Google Pay.

Nationwide Shipping | Comprehensive Coverage

  • Delivery Time: 2-3 business days
  • Automatically calculated shipping charges at checkout.

Rural & Remote Delivery | Special Considerations Needed

  • Delivery Time: 7-10+ business days
  • Contact us for exact delivery times.
  • Additional fees for bulky/oversized goods.
  • Pre-purchase Advice: Verify potential surcharges for large items.

PO Box Shipments | Size Restrictions Apply

  • Acceptable Sizes: Small to medium parcels.
  • No large, heavy, or bulky parcels to PO Boxes or Parcel Collect locations.

Need More Information? Contact Our Team

  • Phone: 1300 722 578
  • Email: support@packstore.com.au
  • Payment Methods: PayPal, Debit/Credit Card preferred for certain options.

Shipping FAQs

When will you ship my order?

  • Orders are usually processed and ready for dispatch within 1 business day.

How will my order be shipped?

  • Shipping via the most suitable courier based on size, weight, and destination.
  • Tracking updates once the parcel is in transit.

What are my delivery time frames?

  • Sydney: Within 1-2 business days.
  • Metro Areas: 2-3 business days.
  • Regional, Rural: 5-14 business days, location dependent.

How much will shipping cost?

  • Costs calculated at checkout, with variations for remote areas.
  • For detailed queries, call us at 1300722578.

How can I track my order?

  • Email and SMS notifications upon dispatch and during transit.
  • Detailed tracking available through courier services.

Urgent Deliveries:

  • For priority services, email sales@packstore.com.au or call 1300722578.
  • Custom charges applicable based on delivery requirements.

In-store Pickup Options:

  • Choose 'Free Pick-Up' during checkout.
  • Collections from 9 AM to 4 PM, Monday to Friday.


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