Explore Customer Feedback & Product Reviews

Hear firsthand from our valued customers about their experiences with our products, customer care, and the overall joy of shopping with us. Gain insights from real, verified Packstore customers and see for yourself why we are considered the #1 destination for Packing and Moving Supplies in Australia.

Based on 450 reviews
92%
(415)
4%
(18)
1%
(5)
1%
(6)
1%
(6)
R
Low Noise Tape Dispenser
Rachel S. (Sydney, AU)
Amazing tape dispenser once you set it up right!

I was super confused as the tape dispenser was LOUD, turns out I was just confused by the instructions. If you get confused like I did, give then a call and they'll walk you through the correct way to load it up. It's a FANTASTIC dispenser, and the staff are amazing 👏

Fantastic Pads for delicate furniture 5 stars

Love the new pads wouldn't shop anywhere else ever. 5 stars

Good service

We had a few problems with the pick up of the blankets but the business was very helpful in arranging to freight the blankets to us. Would definitely deal with Packstore again.

Very happy with my purchase will buy from you guys again

Excellent and prompt service

A great price effective product and good quality

Great Service

I have ordered 2 consignments of the heavy duty moving blankets in black. I am happy with the product and the service from Mark was first class.

Great product, quick delivery!

We are very happy with the quality of the product and the speed that we received our order. Thank you!

Great service—quick delivery, efficient, reliable, and easy to work with. Every product I’ve purchased has been excellent and high quality.

Great product, and team was super helpful! My ceramic package arrived safely overseas.

Quality

Used this box to send overseas.

Brilliant service as always

Thank you Packstore, super fast next day delivery and the same excellent quality product and service as always.

D
Heavy Duty Book Wine Moving Box
Dale B. (Sydney, AU)
Unacceptable Service

A delivery was made which had a missing item. We counted the items carefully. We contacted Packstore and requested that the company rectify the problem. No reply has ever been received. If the missing item had not been inexpensive then we would have made a complaint to NSW Fair Trading. Fair Trading is actually a government agency that takes its legislative responsibilities seriously.

Works exactly as described

Great Boxes and service

Staff very helpful, fantastic boxes. I wanted double walled boxes as moving interstate and belongings going into storage. Love these boxes
Great experience

G
Heavy Duty Art Boxes - 5 PACK
Geoff B. (Wollongong, AU)
Box For Framed Art

Very good quality box. Will reorder when required.

Easy order

Was an easy transaction.

Great product

good value nice for helping to sound proof one of my rooms for Drums.

Great customer service, fast delivery and great price.

Great service

They were quick to process order and deliver goods.

A
A3 Mailing Box (BX4) - 50 PACK
Anonymous (Cessnock, AU)
good product & services

good product & services

A
Heavy Duty Art Boxes - 5 PACK
Ann T. (Melbourne, AU)
Moving made Easy

Great quality, good price and service second to none. Thank you for making my move easier as I have a large collection of pictures.

M
Foam Wrap Roll 1.2m x 100m
Mark R. (Sydney, AU)
Packstore come through

We needed a specific product at short notice. Packstore had it at a good price and gave us excellent service into the bargain.
Will be using them again.

Postage surcharge for rural customers

Good quality product. Unfortunately I was charged a postage surcharge as I am a regional customer & not metro (something to be aware of). I believe this is a deliberate cash grab & not reflective of the cost to my address.

s
Heavy Duty Portable Wardrobe Box
stav h. (Sydney, AU)
Best service and such good quality

I bought the wardrobe boxes as we are renovating and i'm so happy with how sturdy they are. The steel bar is so strong too.
Service was excellent also.

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